We blend human intuition and algorithmic precision to pioneer the future of decision-making. Driven by the quest to unlock unparalleled business value, we bridge the gap between data's vast potential and real-world applications. Explore with us as we navigate the intricate dance of human-AI collaboration, shaping the next wave of advancements in service systems and beyond. Join our journey to redefine the possibilities of tomorrow.
In the realm of technological innovation, the Human-AI Interaction Lab stands as a beacon of progress, driven by a profound commitment to harmonise the best of human intelligence with the precision of artificial intelligence. Founded on the belief that the future of problem-solving lies in the symbiotic relationship between humans and algorithms, our lab is dedicated to uncovering insights that drive revolutionary advancements in business and society.
Under the visionary leadership of Kejia Hu, our team embarks on research that transcends traditional boundaries, fostering an environment where curiosity meets data-driven discovery. Our work, recognised globally for its depth and impact, leverages the DEFI (data, exploration, findings, impact) approach to not only answer complex questions but to question the answers we've grown accustomed to. Our journey, marked by collaboration with industry giants and celebrated in academic circles, is fuelled by the desire to make meaningful contributions that resonate beyond the lab. It's here, at the intersection of inquiry and innovation, that we invite you to join us in reimagining the future.
The Oxford SBS Human-Algorithm Interaction Lab is designed to be a pioneering think tank that addresses one of the most pressing issues in today’s rapidly evolving digital world: the complex interplay between humans and algorithms. By integrating advanced research, practical insights, and interdisciplinary expertise, the Lab provides a comprehensive approach to improving the way businesses, industries, and governments interact with AI. Its mission is not just theoretical but deeply practical—developing 360-degree evaluation tools for AI readiness, offering high-quality educational materials, and setting industry benchmarks. This initiative fills a critical gap, providing trusted guidance on adopting responsible AI practices, improving organizational competitiveness, and preparing policymakers for the challenges and opportunities of AI integration.