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Call for Participation - INFORMS Conference on Service Science 2025

3/21/2025

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We invite academics, industry leaders, and AI practitioners to join the INFORMS Conference on Service Science (ICSS) 2025, taking place July 1–3, 2025, at the University of Oxford.

This year’s theme is “AI, Society, and Digital Transformation”, and we are seeking Programme Chairs, Session Chairs, and Presenters to contribute to high-impact discussions.

📅 Event Dates: July 1–3, 2025
📍 Venue: Saïd Business School, University of Oxford
🔗 More details & Registration: https://lnkd.in/dUi3_6vr
🎥 Discover Oxford University: https://lnkd.in/ePxpf9kH

The Key Areas of Discussion
Service Theories & Development – Advancing service research, education, and practice
AI-Driven Smart Cities & Sustainability – AI applications in public services, urban planning, and sustainable systems
Healthcare, FinTech & Learning Analytics – AI innovations in digital health, finance, and education
Big Data, AI & Decision Science – Machine learning, data-driven decision-making, and AI ethics
Human-AI Collaboration & Governance – AI ethics, regulation, and responsible AI practices
Digital Transformation & Emerging Tech – Quantum computing, AR/VR, metaverse applications, and intelligent service systems

How You Can Get Involved: Email [email protected]

Programme Chair – Lead a track by assembling 5–7 session chairs, each organizing a session within your area of expertise.
Session Chair – Organize a session with 4 presenters, shaping discussions on emerging service science topics.
Presenter – Share your latest research and industry insights, contributing to discussions on AI-driven service innovation.

Why Participate?
Engage with Global Leaders – Connect with top scholars, AI experts, and service industry pioneers.
Shape the Future of AI & Service Science – Influence discussions on digital transformation, AI governance, and service innovation.
Publication Opportunity – Selected papers will be published in Scopus-indexed conference proceedings, enhancing research visibility.

Seats are limited due to Oxford’s venue capacity, and early registration is encouraged.

📩 Interested? Get in touch to become a Programme Chair, Session Chair, or Presenter!

Oxford SBS Human-Algorithm Interaction Lab
Saïd Business School, University of Oxford
University of Oxford
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